The Old Enemy – Lack of Time
When training negotiators, we have found it very useful to identify three separate time frames in the process. These are well illustrated in the diagram below, which appears in all our negotiating manuals and workbooks as a basic concept.
Unskilled negotiators, especially unconscious incompetents, rely upon their ability to ‘wing it’ in the formal negotiation period (Y-Z), or on their capacity to claw back through non-cooperation or non-implementation in the post-negotiation consequences (Z-A) time.
Both approaches are actually extremely time-consuming, but give the illusion of progress. This is particularly so in Western management where reputations are often built on the demonstrated capacity to fight fires rather than on preventing them through careful preparation.
We can demonstrate that time given to rehearsal in the pre-negotiation (X-Y) period, and utilizing ARR in particular, will save time overall. Further, the technique we advocate is extraordinarily effective.
From our experience of over 40 years, we have found our Active Role Reversal (ARR) negotiation preparation technique to be to be the most effective.
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ENS International (ENSI) provides negotiation consulting and training services helping people and organizations think and act differently to achieve more.
Negotiators gain the edge using proven ENSI influencing processes incorporating commercial psychology with a deep understanding of human behaviour. ENSI delivers through Consulting Services and In-House or Open Course training.
With over 60 Practitioners working within 75 countries we have a depth of experience across a diverse range of sectors.