Susie Maloney

North America

English, French

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"Keep an Eagle Eye on your OUTCOME"

Susie is a Professional Negotiator, Negotiation Architect/Strategist and a Negotiating and Influencing Trainer. She has worked both the front lines and behind the scenes for very high-stakes negotiations for corporates, multi-nationals, and governments.

Known for keen inter-personal skills and emotional awareness she is highly sought after by clients from around the world. She provides negotiation strategy preparation, training and consulting, executive team leadership/special advisorship, and training design.


Prior to joining ENSI, Susie held top Executive and Management positions at business consultancies and marketing agencies where she powered organizational change and enterprise transformation initiatives for her clients. Front line, hands on commercial negotiation experience includes attaining highly complex multi-year, multi-million/billion dollar contracts with Fortune 100's whereby long term fruitful relationships were a necessary part of the outcome.

Specialist Focus

Tactical Empathy and Neurogotiation; applying human behavior principles to strategic persuasion to get the Other Party to meet you at your preferred Outcome. She also loves the study of transferring and application of sport and sport psychology to the business world.

She is a frequent Lecturer and Adjunct Professor at the Business School level and sits on the Judge’s Panel at the Halloum Negotiation Competition in Berkeley, California.

Susie lives with her husband and two children in San Francisco, California


Degree in Economics from the University of Ottawa and McGill Executive Institute

Member of the Relationship Marketing Association and American Bankers Insurance Association

Harvard Negotiation Project Certification

Board of Directors - St. Andrew’s Early Childhood Education Centre

Board of Directors - The Priory Private English School Board

Barcelona Olympics 1992;1991 Pan-American Games- Canadian Equestrian team member

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