Welcome to ENS Negotiation Skills Courses

Humanising the process of complex negotiations

An effective negotiator can shape relationships, evade conflict and deliver superior results.

Virtual & Face-to-Face Negotiation + Influencing Training Courses

In this era of change, it is evident that negotiation skills are a major part of organization transformation and business success.

Since 1978 ENS has provided Negotiation Training and Consulting services to individuals to improve negotiation capabilities that direct change, re-invent business and significantly accelerate growth. We’ve empowered more than 60,000 participants through our negotiation and influencing services.

Our experiential workshops and negotiation skills courses deliver revealing insights based in psychology and neuroscience. The ENS Negotiation Process Frameworks, techniques and methodologies give you key insights into human behaviour and provide tools that will assist you in achieving enhanced business objectives.

For more details, a schedule and to book into an Open Course, please contact us on [email protected].

Upcoming courses

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Professional Negotiation & Influencing Course
(Module 1)

Lays the foundations of the ENS globally recognised methodology and provides core concepts, drawing upon your personal experiences and that of your fellow participants. 

Course Delivery 
Virtual or face-to-face

Duration
2 days, over various duration types to suit your needs 

Learning Outcomes

  • Discover aspirational negotiation range setting
  • Identify hidden agendas and alter the balance of power
  • Structure and use language to create cooperation
  • Build flexibility in your negotiating style 
  • Prepare more systematically to your advantage
  • Identify and use tactics to alter the balance of power in negotiations
  • Strategically build common ground
  • Major case study and review
  • Develop action plans for skills retention

 

Prerequisites 
None

Negotiation & Influencing Refresher Course
(Follow-on program)

Helps reinforce and further develop learnings received during earlier ENS negotiaton skills workshop.

Course Delivery
Virtual or face-to-face

Duration
1 day, over various duration types to suit your needs

 

Learning Outcomes

  • Refresh the ENS framework and important concepts developed at the initial workshop
  • Review your negotiating experience and personal difficulties since the workshop
  • Extend further your individual skills development
  • Rehearse your do differently scenarios
  • Reinforce and deepen your negotiation learnings
  • Work on current negotiation cases

 

Prerequisites 
To register for this course you need to have completed the Professional Negotiation & Influencing (Module 1) course or 2 days of an ENS in-house program.

Strategic Negotiation & Influencing Course
(Module 2)

Adds further support and rigour with more advanced ENS concepts, methodologies and options allowing you to test your scenarios and potential outcomes.

Course Delivery
Virtual or face-to-face

Duration
2 days, over various duration types to suit your needs

Learning Outcomes

  • Review and audit your current application of advanced negotiation
  • Manage negotiation and influencing process in difficult situations
  • Break deadlocks creatively
  • Trade concessions effectively
  • Identify and manage non-verbal behaviours
  • Manage powerful or difficult people
  • Handle pressure, conflict and uncertainty
  • Generate tactical options through practice and rehearsal
  • Develop action plans for skills retention

 

Prerequisites
To register for this course you need to have completed the Professional Negotiation & Influencing (Module 1) course or 2 days of an ENS in-house program.

Expert Negotiation & Influencing Course
(Module 3)

Provides a deep dive into your individual complex scenarios. As a master class it includes more coaching and adds a consulting approach to assist you in reaching elite heights.

Course Delivery 
Virtual or face-to-face

Duration
2 days, over various duration types to suit your needs 

Learning Outcomes

  • Create and manage strong negotiation teams
  • Heightened style consciousness – work outside your comfort zone
  • Stay in process control under pressure
  • Enhanced nonverbal rapport building
  • Think laterally and ‘on your feet’ to alter power imbalances
  • Recognise and use a range of closing tactics
  • Running Cross cultural negotiations
  • Apply advanced questioning techniques

 

Prerequisites
To register for this course you need to have completed the Professional Negotiation & Influencing (Module 1) course and the Strategic Negotiation & Influencing (Module 2) courses or 3 days of an ENS in-house program.

Schott AG

Director Global Key Accounts Pharmaceutical Systems

I am a repeat offender. After having experienced in my previous company how much value we could generate from the ENS negotiation training, I am now leveraging ENS to drive change within SCHOTT Pharmaceutical Systems by developing a stronger internal and external influencing and negotiation culture. ENS program is top notch, both on content and delivery. It is rare training that produces impactful and lasting effects.


Bertrand Jannon
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Wittur Group

HRBP Corporate Purchasing

Together with the Wittur Purchasing team, I've recently attended and enjoyed ENS “Negotiation and Influencing" workshop. Through interesting, intense and interactive sessions, we have learned useful tips and techniques for designing, preparing and delivering effective negotiations. The workshop was a mix of theory and hands-on practical learning. The trainer proved to be a real added value with his professionalism and ability to get everyone involved. ENS perfectly understood the challenges our organisation was facing and tailored a workshop to our needs and to ensure delivery of the particular targeted outcomes we wanted.


Tommaso Sala
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Roche

Head of Marketing & Product Management Serum Work Area

The ENS training was filled with 100% practical relevance, delivered through catchy concepts. It was easily comprehensible and directly applicable after the first training session. The highly practical content in the training allows for this direct application in your work life. Our sympathetic trainer brought with him a lot of relevant and practical experience to enhance our learning.


Ines Sauer
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