Insights

Being able to show empathy is an absolute requirement for an effective negotiator. Evidencing lack of empathy can lead to very poor outcomes.

USA President Donald Trump has made plenty of headlines lately, not least with his clearly assertive approach to the handshake.

Is saving ‘face’ as important for negotiators in Western cultures as it is for those in the East?

As we enter into the new year, we are excited to announce ENS International has been purchased by AWN Holdings Limited and will form part of the dynamic and growing education platform, EdventureCo.

When nations collide on issues that impact on the world with major consequences, we all sit up and watch.

ENS International has received accreditation from the Institution of Chemical Engineers (IChemE), a global professional engineering institution with over 40,000 members in over 120 countries worldwide.

It’s an interesting moment, which frequently emerges when we develop professional negotiation and influencing capability- the realisation or ‘light bulb’ that we don’t always negotiate with another party. We are in fact in constant negotiations with ourselves!

A willingness of people to accept weak claims is big news at the moment. How do people differentiate between fake and real news? And particularly when negotiating, how do we apply our ‘bullshit meter’ to detect spin, distraction or straight deception?

Consider the last time you misunderstood the tone or context of an email… While sometimes we trust our instincts, occasionally our first reaction or initial impression isn’t always the right one. During the negotiation process, false assumptions could prove as perilous as unchecked emotions.

When the chips are down, do you push forward or do you roll over? For many of us the urge will be to continue to compete. And when this urge is underpinned by the bottom-line (personal needs) gain of protecting reputation, then engaging a reactive fight response is an easy decision.

Überall wird Einfluss genommen – doch viele von uns nehmen dies nicht wahr. Obwohl man aktive Einflussnahme lernen kann, denken nur wenige...