Insights

In a scene from the movie The Imitation Game, a teenage Alan Turing first discovers Cryptography from his fellow student Christopher Marcom who describes the code of cryptic as “messages anyone can see but no one knows what they mean unless you have the Key”.

Britain voted to leave the European Union on 23rd June, 2016. Just six days later, Donald Tusk, president of the European Council, stated that there would be ‘no negotiations of any kind until the UK formally notifies its intention to withdraw’. In other words, until Britain triggered Article 50, there was nothing to talk about.

Fundamental to managing a business crisis effectively is our ability to remain calm and in control, and to continue to trade while the crisis is managed. Although the crisis may be very big for us, customers and stakeholders want to continue to do business and our capacity to meet their needs while we negotiate the crisis is a major measure of our effectiveness.

Positive body language including the use of the smile is commonly regarded as being helpful for engendering feelings of rapport and connectedness between people. As negotiators, we may smile when seeking to create an atmosphere of friendliness and willingness to work together.

Negotiators and influencers use tactics in an attempt to alter the perceptions as to who has the most power. It's common to think of these tactics as being rather tough-minded manoeuvres pushing the other party into action.

After the failed meeting in Hanoi about North Korea’s denuclearisation between USA President Donald Trump and North Korean leader Kim Jong-un, Trump expressed to the media “Sometimes you have to walk”.