Negotiation & Influencing Refresher Course


This concentrated, 1-day negotiation training course will reinforce and extend the process framework developed at the initial workshop. This flexible course is formulated to meet your needs, identified in advance. The workshop will:

  • refresh important negotiation and influencing concepts
  • ‍review your negotiating experience and overcome personal difficulties
  • further extend your individual skill development

Course Structure

  • Customise the workshop content to address your individual needs
  • Provide in-depth understanding of the ENS International model and practical learnings
  • Embed the skills gained to deliver long-term benefits to participants


Re-read your ENSI reference manual/workbook and complete a pre-workshop questionnaire designed to inform the Practitioner of what you concepts and learnings you have retained from previous workshops.  Prepare a current or near future negotiation case for review during the workshop. Audit 2 past negotiations (one good, one not so good) and identify key contributing or inhibiting process challenges for class review.


Our Negotiation & Influencing Refresher course will refresh and reinforce the ENS International frameworks and core concepts.  You will be involved in a review of your negotiating & influencing experience since your last workshop with the Practitioner. They will then provide individual skill development and coaching to overcome the difficulties encountered and give you options on what to do differently or do better.


You will develop a personal action plan to lock-in major learnings. The end of the Negotiation & Influencing Refresher workshop isn’t the end of your learning experience with ENSI. We make sure that the knowledge and skills you’ve gained are integrated into your daily life through a series of reinforcement emails developed from the interactions of your workshop group. You will also receive the Negotium e-newsletter which analyses negotiation practises currently happening around the world and offers insights and useful tips so you can apply them to your own scenarios. Your Practitioner will also be available to you after the workshop has concluded to answer any questions or run through scenarios you’re currently facing. This integrated learning approach ensures you get the most of your experience to get more of what you want.

Learning Outcome

  • Reinforcement of the ENSI tools, techniques and frameworks
  • Overcome negotiation difficulties
  • Understand what you can do differently
  • Plan and strategise negotiations effectively


As a minimum you need to have completed either a Professional Negotiation & Influencing (level 1) course or 2 days of an ENS International in-house program.


Case Studies

We’ve been the trusted partner of many of the world’s most successful organizations since 1978. Here are a few stories of how we have helped people and organizations think and act differently to achieve more.
Negotiation Culture
Negotiation Culture