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TRAINING   |   CONSULTING   |   COACHING 

Accelerating business growth through a sophisticated and psychology-based approach to Negotiation and Influencing.

Public Training

Become an effective negotiator through our experiential and fast-paced programs, delivered to a group of like-minded individuals. 

Grow your career and transform your leadership skills through our Negotiation and Influencing training, with real-world scenarios.  

Company Training

Transform the way you do business by empowering your team. This in-company negotiation and influencing training is tailored to meet the specific needs of your business.

The program is active and delivered by our network of expert Negotiation Strategists in your offices or the venue of your choice. 

Consulting

Our experienced Negotiation Strategists are your secret weapon when preparing for any negotiation.

We guide you to strengthen your negotiating position, support you to gain confidence at any stage of a negotiation and and deliver long-term success. Our virtual and face-to-face consulting approach enables our strategists to support you at every stage of your negotiation.

Knowledge Hub

Expand your knowledge and build your experience through our digital Knowledge Hub.

Whether you are an ENS alumni or new to negotiation, the ENS Knowledge Hub gives you tools and resources to transform your mindset and the way you negotiate. 

Our Global Network of Strategists

Our dynamic strategists partner with you to optimise successful outcomes. Highly knowledgeable in managing negotiations across industries and regions they follow our unique negotiation methodology to help organisations globally negotiate to achieve positive outcomes and long term relationships.

Andrea Ciganikova

Andrea Ciganikova

David Austin

David Austin

Sarah Hudson

English

James Andrews

English

Jane Philips

English

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Why Negotiation?

Top 15 skills for 2025

Persuasion, negotiation, emotional intelligence and social influence are among the top 15 skills employers see as rising in prominence in the lead up to 2025.

The World Economic Forum’s Future of Jobs Report 2020

Why ENS?

92.7%

Participants report they could immediately apply their learning following the ENS course.

What ROI?

17x

Return on investment reported by a client following the implementation of ENS framework into their organisation.

Schott AG

Director Global Key Accounts Pharmaceutical Systems

I am a repeat offender. After having experienced in my previous company how much value we could generate from the ENS negotiation training, I am now leveraging ENS to drive change within SCHOTT Pharmaceutical Systems by developing a stronger internal and external influencing and negotiation culture. ENS program is top notch, both on content and delivery. It is rare training that produces impactful and lasting effects.


Bertrand Jannon
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Wittur Group

HRBP Corporate Purchasing

Together with the Wittur Purchasing team, I've recently attended and enjoyed ENS “Negotiation and Influencing" workshop. Through interesting, intense and interactive sessions, we have learned useful tips and techniques for designing, preparing and delivering effective negotiations. The workshop was a mix of theory and hands-on practical learning. The trainer proved to be a real added value with his professionalism and ability to get everyone involved. ENS perfectly understood the challenges our organisation was facing and tailored a workshop to our needs and to ensure delivery of the particular targeted outcomes we wanted.


Tommaso Sala
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Roche

Head of Marketing & Product Management Serum Work Area

The ENS training was filled with 100% practical relevance, delivered through catchy concepts. It was easily comprehensible and directly applicable after the first training session. The highly practical content in the training allows for this direct application in your work life. Our sympathetic trainer brought with him a lot of relevant and practical experience to enhance our learning.


Ines Sauer
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Lenovo

Executive Director Global Learning & Development

By collaborating with ENS, a consulting organization with strong negotiation framework, techniques and methodologies, Global L&D team is able to develop our global future leaders' capability in effective persuasion and negotiation, help them to be more effective at work.


LEE Hwang Jann
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Negotiation Skills Training Near You

Australia

South East Asia

Europe

Americas

ENS teaches the basics of negotiation through our unique Process Framework. Our framework composes of 5 steps including:

  • Diagnose Needs
  • Choose Style
  • Control Climate
  • Identify and Use Tactics
  • Manage Phases

Negotiation is one of the most important skills. Whether it is for workplace management, conflict resolution, or getting an edge with agreements and contracts, negotiation is an understated tool for business and personal relationships.

People come together to negotiate and influence each other because they have needs they want to meet. Negotiation is about designing solutions that maximise the satisfaction of needs. Therefore, when planning a systematic approach to managing the process of negotiation, it is critical we understand people’s motivations.

You can train for a negotiation by attending an ENS course.

Our experiential workshops and negotiation skills courses deliver revealing insights based on psychology and neuroscience. The ENS Negotiation Process Frameworks, techniques and methodologies give you key insights into human behaviour and provide tools that will assist you in achieving enhanced business objectives. 

We also provide consulting services where our highly trained facilitators will help you prepare for specific negotiations and reach the wanted outcomes.

Gain the edge in your negotiation processes with our negotiation strategists on your team. Whether you are negotiating a project outcome or influencing an internal change process, we have the experience to support and guide your team in world class negotiation and influencing approaches. With flexible consulting engagements, we can help you with the specific experience to best suit your requirements.

A good negotiator uses the ENS Process Framework and thinks about the other party’s needs before their own so that they are always a few steps ahead. Preparation is also a key skill in a good negotiator as the outcomes heavily depends on how prepared you are.

Unskilled negotiators often only consider their own side’s organisational needs. Semi-skilled negotiators may try to identify the other party’s organisational needs, but this is where they stop. They fail to try to understand the other party’s personal needs. They also fail to acknowledge their own personal needs.

Both sides in a negotiation are there because they have needs. You have needs you want to satisfy, and so does the other side. To manage the negotiation and influencing process you must be able to diagnose the other party’s needs as well as your own.

Highly skilled negotiators carefully seek to understand the personal ‘hidden agendas’ of the other party – their underlying, intangible, mostly unstated needs. These personal needs may be the most powerful influencing forces on the decision-making of the individuals involved.

ENS teaches the basics of negotiation through our unique Process Framework. Our framework composes of 5 steps including:

  • Diagnose Needs
  • Choose Style
  • Control Climate
  • Identify and Use Tactics
  • Manage Phases

More than ever in this fast-moving world, it is critical we stay focused on ensuring our negotiation strategies are developed systematically in a disciplined, step-by-step approach. This is definitely not the area to think you can ‘save’ time and money.

The evidence is quite clear. Failing to prepare systematically in the pre-negotiation time commonly ends up with you spending at least three times more time and money in the post-negotiation time ‘fighting the fires’ lit by poor preparation.

If you already have negotiation basics but want to step up to the next level, or you have this negotiation coming up and want to be prepared, Negotiation consulting might be the solution. With your own Negotiation strategist on call to support your negotiations within your business, you could influence change outcomes over an extended period. Our retainers are flexible, allowing you to utilise world class experience and knowledge as your business requires.

The best way to become a better negotiator is through training and experience. Our active negotiation skills courses deliver revealing insights based on psychology and neuroscience that you then put in practice during the workshop.

Once you have learnt the negotiation and influencing basics and how to use and apply the ENS Process Framework, you can go further and gain the edge in your negotiation processes with our negotiation strategists on your team.

Whether you are negotiating a project outcome or influencing an internal change process, we have the experience to support and guide your team in world class negotiation and influencing approaches.

With flexible consulting engagements, we can help you with the specific experience to best suit your requirements.

There is not one best negotiating trick, it all depends on the situation. At ENS, we believe it is not about the content so much, but about the process.

 

ENS teaches the basics of negotiation through our unique Process Framework. Our framework composes of 5 steps including:

  • Diagnose Needs
  • Choose Style
  • Control Climate
  • Identify and Use Tactics
  • Manage Phases

ENS teaches the basics of negotiation through our unique Process Framework. Our framework composes of 5 steps including:

  1. Diagnose Needs
  2. Choose Style
  3. Control Climate
  4. Identify and Use Tactics
  5. Manage Phases

A Negotiation Strategy is a plan that will help you achieve your goal. There are different approaches available – we have listed below the main ones with negotiation examples:

Win/Lose or Compete: when you stand up for something in which you strongly believe, or simply want to beat the other side, even if it leads to confrontation. Examples of this approach can be seen in take-over negotiations, mergers and acquisitions, or in buying a new car.

Lose/Win or Accommodate: when you decide to yield to the other party possibly focusing on a longer-term gain. Examples are anything to do with ‘losing the battle to win the war’.

Lose/Lose or Avoid: when you judge the matter to be trivial, or is better postponed to another time, or where ‘winning’ is represented by least loss. Examples of the latter are often seen in labour relations negotiations and commonly in personal divorce negotiations.

Small win/win or Compromise: when it is expedient to accept a partially satisfactory agreement. With time running out, many negotiators knowingly settle for a sub-optimal solution perhaps agreeing to ‘split the difference’.

Big Win/Win or Collaborate: when you want to take the time to search for an integrative solution that fully meets or exceeds the needs of all parties. A win win negotiation may be particularly important for sustaining a key long-term relationship.

What is a genuine ‘win/win’? In theory, it may be defined as an integrative negotiated outcome in which all the parties believe all creative options have been researched fully taking into account each other’s needs and reaching a final agreement that cannot be improved on.

Negotiation helps us develop other soft skills such as:

Andrea Ciganikova

“Everything interesting happens on the edge” Andrea is a driven and outcome focussed professional, with a passion for helping organisations improve their bottom line by developing effective...

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Tony Hudson

“Effective influencing skills will improve the company’s bottom line, they might also change your life…” Recognised nationally as an outstanding facilitator and business consultant, Tony has more...

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David Austin

“If it’s not working for you, it’s working against you” An experienced executive and negotiation strategist, David believes in this simple premise; when striving to persuade others...

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