Customization
We customize your negotiation training program to meet your needs, the needs of your staff and the demands of your business.
We discuss with you your key program outcomes, and consult you every step of the way.
We can work with you in six ways to achieve customization of your in-house programs:
- Pre-workshop assessments provide a basis for planning learning outcomes. Using the Program Focus Questionnaire (PFQ), we generate a picture of participants' goals for the workshop and tailor accordingly. The Negotiation and Influencing Profile (NIP) helps participants identify their negotiating strengths and areas for improvement - when their NIP reports are returned to participants in the program, facilitators provide a thorough explanation and debriefing
- Focus on Individual Participant Negotiation Preparation. In-house programs are inherently customized by the real-world situations and experiences which participants bring with them; in this sense, every workshop is different! Individual participants focus during the workshop on preparation for their own upcoming negotiation
- We can develop customized case studies to suit your organizational or industry context. Your ENS consultant will interview you and other key managers to develop case studies
- We can also design specialised courses to meet your specific needs. Click here for examples from the range of specialised programs we have developed for clients
- Program duration can be customised to suit your learning objectives. Most clients prefer to invest in longer programs in order to realise the benefits of genuine changes in influencing & negotiation behaviours. However in some cases the learning objective may be awareness, in which shorter programs can be appropriate
- Many clients engage ENS to help empower Organizational Competencies in negotiation and influencing.
How can we help you customize in-house programs to meet your needs? Please contact us.
I would rate the course amongst the most highly dynamic I have attended. Operational training creates efficiencies in the delivery of our products and services with a minor effect on the bottom-line (10% - 20%). Negotiation training focused right in on where there is the potential to alter the bottom-line dramatically - up to 100%. I would urge anyone with a financial or human resource management responsibility to register your interest in future courses.
Once again I am able to put the excellent training I received in Chicago to good use. This time it was not our friends L-P but another customer that ended up telling me almost everything I needed to know to close the deal. It's amazing what you can glean by asking a few questions and then just listen. Many thanks once again for the opportunity to learn about your techniques, they will remain valuable tools in my kit bag.
Your workshop taught me how to think and act as a negotiator and not simply to accept supposed tried and tested theories or concepts.
The Professional Negotiator program has provided our management team with the techniques to optimise outcomes, irrespective of how simple or complex the negotiation environment.
I was able to keep a very important negotiation on track yesterday by focusing on building up the common ground. I was completely satisfied with the outcome as were all the other parties. There were times when we got into a bit of a stand-off about differences. When I refocused our attention to the common ground, the differences seemed much smaller. We were able to address the differences by building common future ground (agreed procedures) instead of different present ground.
By the way - this was the negotiation I planned during the course. When the face-to-face part started, it was much easier for me to guide the process toward my ideal content outcome.”
Thank you so much for your inspirational training program. I can say without hesitation that the ENS negotiator course was the best I have had the privilege to attend. Negotiation plays a vital role in my job and the tools that have been provided by ENS have definitely enhanced my negotiation skills. I have had several opportunities to use my new found knowledge and it has resulted in better than expected outcomes. I would thoroughly recommend the ENS Professional Negotiation and Influencing course to professionals wanting to enhance their negotiation skills and achieve improved outcomes.
I have been to the Harvard and Stanford negotiation courses and ENS outshines the others.
Excellent experience; 2 part workshop was a great idea, a good balance of theory and practice, professional trainer with amazing and relevant experience.
It’s the best newsletter I receive. It’s the only one I always read from top to bottom: print out, mark and read again. It’s great to receive a newsletter with short, well prepared, high quality content.
I have completed a Bachelors Degree and a MBA which gives you the theoretics of the business world. Your course ‘enables’ a business professional to negotiate and influence using the knowledge they have acquired through structured studies or practical experience. Your course is a must for any business professional who wants to navigate success in a fast paced, ego driven world. Ideally, I would like to see this type of course included in MBA programs offered by Universities.
ENS is the best process driven program available today, and I have looked at a lot of them. Based on the benefits derived it is the best value for money available.
I’ve now been on four negotiation courses and ENS is superior to the others in the following ways:
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Clear distinction between process and content, and the importance of process
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ENS manual is the most ‘content-rich’ resource on process that I have ever seen – the rest have ended up in the trash. This guide will remain in the collection on my desk for ready reference
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ENS client-oriented presentation made the workshop relevant to a very tough audience – our senior and executive management.
